Our Services

Our Service

Customer Packages

All our customers have a dedicated account manager. They will work with you on a tailored supply and support package leveraging our strong relationships with suppliers. Your dedicated account manager is not just for the onboarding process, they will remain your key point of contact.

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Product Training

We believe that knowledge is key to delivering exceptional service. That’s why we’re committed to empowering your team with the information and skills - as well as the drinks - to run a great bar. Our in-house wine experts offer wine training programmes tailored to your needs. So your team can confidently recommend and serve your wine list.

For other categories, we collaborate with our chosen brand partners to facilitate specialised training for your staff. And of course, we help you stay ahead of the game with regular updates on new offerings and exclusive invitations to tastings.

"My role as Shift Manager is all about making sure everything runs seamlessly behind the scenes - from stock handling to order fulfilment. We work at a fast pace, but the brilliant team makes it all worthwhile."

Rod Hayes, Tottenham Shift Manager

 

Supply & Delivery

We have our own fleet offering next day delivery scheduled to your needs. We offer a reliable, stable, service with strong availability. The accuracy of your order really matters to us. With depots in London, Bristol, Leeds and Manchester we offer strong coverage across England and Wales with our own fleet of vehicles delivering to your door. Since becoming part of the Booker Group, we continue to grow our network of depots and our geographical reach.

Our Depot Locations

"We’ve been a customer of Venus for several years, and they’ve consistently been one of our best suppliers. Mukesh, our account manager, is especially helpful, and the team is always responsive. We offer a wide range of products—from leading brands to exciting new producers—and Venus helps us source them quickly, so we don’t need to go elsewhere. As our business has grown, it feels like Venus has been on the journey with us."

Dustin Acton, COO, Red Engine (Flight Club and Electric Shuffle)

"We have been a customer of Venus for over 10 years. They have consistently delivered excellent service and we’ve never felt the need to move. Having a dedicated account manager for all of our sites really makes a difference, we know if there’s an issue we have a single point of contact who can resolve it for us. As the business has grown and customer tastes have changed the range at Venus has evolved to meet our needs."

Malc Heap, Founder Urban Clubs and Bars